Ranking › Seller reviews › Vitality Lab
Vitality Lab review
The lowest price per mg among rated sellers and a large, all-positive Google review profile. No lab reports are published, and product pages carry dosing schedules despite a "not for human consumption" notice.
Score by criterion
0 / 35Lab-verified quality
15 / 15Independent reviews
2 / 15Business transparency
8 / 15Responsible marketing
10 / 10Price
4 / 10Delivery, payment & policies
Share of criterion points: 0 <25% 25–49% 50–74% 75%+
Key findings
- Google Maps (Vitality Labs): 5.0 stars from 159 reviews, none below four stars (25 Sep 2026). Reviews shown on the site cluster on 7–8 Sep 2026, and many reviewers have posted only one review.
- No certificate of analysis or lab result is published.
- A site-wide notice says the products are not approved by SAHPRA and "NOT for human consumption". Product pages still carry dosing tables, a "Patient Information Leaflet" and weight-loss and diabetes wording.
- Products are named "Semaglutide / Ozempic Alternative" and "Tirzepatide / Mounjaro Alternative".
- No legal entity; the address is given as "On Request". Payment appears to be EFT only.
Score breakdown
Lab-verified quality
0 / 35| Item | Points | What we found |
|---|---|---|
| Published retatrutide lab report | 0 / 10 | No retatrutide COA published. None of the 250 product bodies mention a COA, lab, batch or purity; /pages/coa and /pages/lab-results return 404. |
| Report can be verified with the lab | 0 / 8 | No COA, so nothing to verify. Source: vitalitylab.co.za |
| Report tied to current stock | 0 / 6 | No COA and no batch numbers on any listing. Source: vitalitylab.co.za |
| Report is recent | 0 / 4 | No dated retatrutide test. Source: vitalitylab.co.za |
| Purity and measured content | 0 / 4 | No test results; only the unsupported home-page line 'highly pure products'. Source: vitalitylab.co.za |
| Independent buyer-submitted test | 0 / 3 | No Finnrick record for Vitality Lab or any brand it sells (first-pass check of the Finnrick sitemap and slugs). No FAIL on record. Source: finnrick.com |
| Signs of fabricated test dataDeduction, up to -3 | 0 | No COA or test summary published, so no signs of fabricated data can arise. |
Independent reviews
15 / 15| Item | Points | What we found |
|---|---|---|
| Review volume | 5 / 5 | Google Maps profile 'Vitality Labs' (website vitalitylab.co.za, phone 076 513 2320, same as the site): 158 reviews in our check (12:28 UTC); 159 in our check (13:15 UTC). Hellopeter none; Trustpilot not verified (403). Source: google.com |
| Average rating | 6 / 6 | Shown average 5.0. Histogram in our check: 153 five-star, 6 four-star, 0 three-, two- or one-star (computed mean 4.96). Source: google.com |
| Replies to complaints | 4 / 4 | Google Maps profile has 159 reviews: 153 five-star, 6 four-star, no 1-3 star (2026-09-25 13:15 UTC). No negative review is left unanswered, so this item scores in full under our scoring notes for profiles with no negative reviews. Reviews are clustered by date and many authors have a single review (see flags). Source: google.com |
| Review manipulationDeduction, up to -5 | 0 | No documented manipulation under our scoring notes (no hidden schema.org review markup). Displayed widget reviews cluster on 7-8 Sep 2026 and many reviewers have a single review; noted as a flag, not penalised. Source: vitalitylab.co.za |
Business transparency
2 / 15| Item | Points | What we found |
|---|---|---|
| Legal entity name | 0 / 3 | Only 'Trade name: Vitality Lab'. No legal entity anywhere; the terms name none (leftover 'Property no 1' template text). |
| CIPC registration number | 0 / 4 | No CIPC number stated. Source: vitalitylab.co.za |
| Physical address | 0 / 4 | 'Physical address: On Request'. The Google profile shows no street address either. Source: vitalitylab.co.zagoogle.com |
| Contact channels | 2 / 2 | Phone 076 513 2320, email [email protected], contact form. |
| Named responsible person | 0 / 2 | Only 'Mari' as the affiliate-marketing contact, with no surname or role in the business. 'Louis' appears only in customer reviews, not stated by the site. Source: vitalitylab.co.za |
Responsible marketing
8 / 15Starts at 15; deductions below. Cannot go below 0.
| Item | Points | What we found |
|---|---|---|
| Weight-loss or disease claimsDeduction, up to -3 | -3 | 'Retatrutide is a medicine for weight loss ... particularly effective for patients with type 2 diabetes'; 'treatment for obesity'; 'Fat burn stage'. |
| Approval or safety claimsDeduction, up to -3 | 0 | No approval or safety claim found; the footer says products are 'not approved by SAHPRA'. Source: vitalitylab.co.za |
| Testing claims without a documentDeduction, up to -2 | 0 | Only 'We supply only the best and highly pure products'. No testing, COA, GMP or ISO claim was found, so no deduction. Source: vitalitylab.co.za |
| Disguised product nameDeduction, up to -2 | -2 | 'UPA UPRET Vial 60mg self mix' (and the Noventra TIRRETA/Retrexa listings) have empty descriptions and do not name retatrutide anywhere. Other listings use misspellings ('Retratrutide', 'Retatruride', 'Retatrutifei'). |
| No research-use disclaimerDeduction, up to -2 | 0 | A site-wide 'Research Compounds Notice' footer says research only, not for human consumption. Source: vitalitylab.co.za |
| Registered drug brand namesDeduction, up to -2 | -2 | Products named 'Semaglutide 6mg /Ozempic Alternative', 'Tirzepatide 30mg / Mounjaro Alternative', 'Semaglufei (Ozempic)', 'Izempic'. Retatrutide listings are tagged 'ozempic' and 'ozempicizempic'. Source: vitalitylab.co.za |
Price
10 / 10| Item | Points | What we found |
|---|---|---|
| Prices public, mg stated in text | 4 / 4 | Prices are public and every single-compound retatrutide listing states mg in the title. |
| Price per mg vs market median | 6 / 6 | HD Labs Retatrutide 64mg Vial: R2 250 for 64 mg = R35.16 per mg. Median across rated sellers: R51.66 per mg. Source: vitalitylab.co.za |
Delivery, payment & policies
4 / 10| Item | Points | What we found |
|---|---|---|
| Delivery terms | 1 / 3 | Cost (R180 in the policy vs R160 in the banner) and timeframe (2-5 business days) are stated. The courier is not named ('a trusted, well established courier company'). |
| Cold-chain packaging | 0 / 2 | No cold-chain shipping claim. 'Refrigerate unopened (2-8°C)' on some product pages is a storage instruction only. Source: vitalitylab.co.za |
| Returns for wrong or damaged goods | 2 / 2 | Written policy: faulty or damaged goods are assessed with the supplier and may be replaced (notify within 5 days). A handling fee of up to 15% may apply; the return email is misspelt. Source: vitalitylab.co.za |
| Card payment through a gateway | 1 / 3 | No payment method stated and no gateway in the public HTML. 'Payment needs to be cleared in our account' and refunds 'via EFT payment' imply EFT. |
How firm is this place?
With equal weights for all six criteria, Vitality Lab would be place 3. With our draft weights (quality 30, reviews 20), place 3. How we rate.
Something wrong or out of date?
Sellers can send evidence, such as a lab report with a verification key. We re-check it, re-score under the same rules and log the change. Contact us.